Frequently Asked Questions

1. What is ziplining? Ziplining is a thrilling outdoor activity during which a rider wears a harness which is securely connected, via carabiner and pulley, to a cable suspended high above the ground. The rider then glides along the cable for a uniquely exhilarating experience.
2. What does an Action Zipline Tour include? Your zipline tour includes nine zipline runs of various lengths, along with Pinzgauer (a 4-wheeled safari jeep type vehicle) rides to and from our scenic launch deck on the mountain, a walk across a beautiful suspension bridge, historical information about the area from our expert tour guides, plus all the equipment and safety information you’ll need to have a safe and exciting adventure.
3. How long is a zipline tour? Your tour will last approximately 3 to 3 1/2 hours.  You should arrive at our Big Bear Boulevard office and departure point 20 minutes before  your tour time to watch an instructional safety video and to sign appropriate liability waivers.  Vans will not wait for late arrivals.
4. How many zipline runs will we do? Your zipline tour will take you on nine different ziplines of lengths ranging from 120 ft.-860 ft.
5. How fast will we go? Riders may reach speeds of up to 35-45 mph while ziplining.
6. Is it scary? Ziplining is intended to be exciting and produce an adrenaline rush, but safety is our top priority. Our cables can support up to 60,000 lbs. and our ziplines are outfitted with special Prusik braking systems so riders can experience the excitement while still feeling secure.
7. Do I need to book a reservation? Prior reservations are definitely recommended, however, walk-ins are accepted according to availability.  There is a 4 person minimum per tour, so please book accordingly. Daily Times are as follows  8 am - 11 am - 2 pm  7 days a week.
8. Do tours book up fast? One tour can accommodate up to 16 people, but they do book up quickly. Book yours now!
9. How much does a zipline tour cost? The all-inclusive tour costs $95 per person.
10. Do you have any specials or discounts for large groups? Yes! Please contact us for more information at info@actionziplinetours.com.
11. What are the age and weight requirements? For safety reasons, riders must be at least eight  years of age and must weigh 75 lbs. Riders must be able to fit into a harness that is 46" circumference around the waist and the upper thigh circumference is 31".
12. Are there any health requirements or stipulations? Riders must be in adequate health , Riders should not be pregnant, be free from back, foot, heart or respiratory problems.
13. What do we need to bring? Riders should dress appropriately for outdoor activity in the mountains. Riders must wear closed-toed shoes, preferably tennis shoes or boots.  Long hair must be tied back at all times. Riders should also bring appropriate outerwear, and a sense of adventure!
14. What will the weather be like? Action Zipline Tours is open year-round, weather permitting. In the event that your tour is cancelled due to weather, you may reschedule or receive a tour voucher.  No refunds will be given.
15. Can I watch a tour but not participate? Unfortunately, due to the nature of our tours, we cannot allow spectators onto the mountain.